The Discovery Dialogue

As much as I wish I had more opportunities to play tennis, I have to admit that it’s that uncommon to run into other people who happen to play tennis. What’s more uncommon though is to have a decent dialogue to figure out if you might be a good fit on the court. It normally goes something like this:

– So, you play tennis?
– Yeah, and you?
– I do too.
– Cool. So, you’re pretty good?
– Um, yeah, depends who I play, I guess… And you?
– Oh, I haven’t played since I moved here last year, but I’d like to hit some day.
– Yeah that’d be nice…

Hmmm…How much does that tell me? I can’t tell how good (or bad) he is. Unless I ask “What level do you play” and they say – “Oh, I’m a 4.5”, there’s almost no telling. And, of course, not everyone knows the rating system.

So, I’ve started using other discovery questions, like “What racket do you play?”. If they say – “I use a Head Liquid Metal” or “I love my Wilson K Factor”, then at least I know they care about the weight of the racket, balance, playing style, maybe strings and tension, etc. They’d be at least 3.5. If they say “It’s red”, or “Nike” (yeah, I heard that once, too) then I know their racket is probably 50 bucks from Big 5 and they haven’t used it since high school.

What do other people ask during the discovery dialogue? “Did you play in college?”, “Did you play on a team”, “Do you play in USTA leagues”? Or do people just wait for the other person to share a highlight in their experience “I won the local ladder in my neighborhood”, “I play at least twice a week”.

How do you know how good the other person is? What would you ask them?

The Thrills of Scheduling and Tennis Court Reservations

Among another things like coffee, air planes and software, Seattle is world famous for its weather. So getting an indoor court reservation is a big deal. No joke, you gotta get up early on Saturday and try calling many times to get through to the receptionist and reserve a tennis court for next weekend. Courts are normally booked within an hour or so.

A couple of months ago I joined CSTA’s summer tennis league: www.sctatennis.com. CSTA has been my only source of serious players for recreational tennis for a few years now. For $35 you get a list of 8 players and have a week to schedule and play a match with each of them. Must play all matches in about 10 weeks. When you’re done with all 8 matches you move on to play offs, if you qualify. Playoffs, however, must be played in the course of one specific weekend only, for some reason. If you can’t make that weekend, you forfeit your match and you’re out.

So I qualified the playoffs and my opponent kindly reserved a tennis court for us at the Amy Yee Tennis Center in Seattle for 6:45 pm on Saturday. Surprisingly, he double-checked with me to make sure I didn’t have any scheduling conflicts on Saturday before we booked the court. “I’m wide open”, I said. “Just pick a time”. You can imagine my excitement when one day before the match I realized I’d committed to go my girlfriend’s work party. We had to be at the work part at 6 pm. Funny hour to start a party, but that’s not up for negotiation, especially if I’d said Yes earlier.

So I couldn’t bail out of the party, or I’d be in the dog house indefinitely. I tried rescheduling the match. Man, was that an ordeal. Spent a good hour or so on the phone, only to find out Amy Yee was booked solid through the weekend. I could get on a wait list and get a court if something opens up. But! They wouldn’t call my (415) out of area cell phone, because they couldn’t dial non-local phone numbers. No, they couldn’t email me either.

Then I called the Robinswood Tennis Center in Bellevue, the only other public facility with indoor court reservations. I got lucky – they gave me a court for 4:30 pm on Saturday. So, hat in hand, I wrote an apologetic email to my tennis partner for the play offs, asking if he could come to Bellevue for an earlier tennis game.

I waited all day and finally decided to call him. Believe it or not, while I was dialing his phone number, I got a call from Robinswood telling me we that sadly we had to be booted out of our court. The bubble structure’s heating system crashed, so they had to move the children’s league indoor. They kindly offered me a free court the following weekend worth $24. But that was little consolation for me since my playoff match had to be played that particular weekend. And if it was my fault that I couldn’t be available for the time I’d initially said Yes to, then I’d default the match automatically. (I’ve started to suspect some guys actually like getting free points and the glory that comes with them, instead of playing, but that’s I different topic. I hope it’s not true.)

In the long run, I had to forfeit my match. I’d forgotten about my prior appointment. I couldn’t get a free indoor court.
And I couldn’t play the tennis player I was scheduled to play.

I wonder, what if I had more choices of local tennis players to pick from? What if I could find someone in Bellevue, instead of Seattle? Would that make it easier to schedule a tennis match?

I wonder if www.TennisRound.com will offer a different experience and change the thrills of setting tennis games from hour long phone calls and emails to a few click (or touches).

Top 5 most annoying TV commercials on TENNIS CHANNEL

Help me finish that list. Feel free to vote for other “winners” in that category add new candidates. Hopefully someone at Tennis Channel will take note and at least change the types of ads they run (if not remove them completely).

1. LATISSE – GROW LASHES – How to grow bigger lashes!

2. THE BELLY BURNER – Get blazing abs by wearing a belt.

3. E-HARMONY – How to find a wife or a husband online.

4. CASH FOR GOLD – How to get paid cash for your jewelry.

5. THE SLAP CHOPPER – How to chop vegetables.

Why can’t all TV be like Hulu? If you really must run ads for lack of a normal way to monetize your service (like charging your customers), then at least let us choose our commercials? Is that hard?

Imagine going to a restaurant and, instead of just paying for your food, you are forced to watch pampers commercials till you’ve paid up.

… more candidates for the top spot:

6. ROSETTA STONE

7. SHAMPOO FOR ITCHY DRY SCALP

8. 1-800-PET MEDS

9. NEW YORK TIMES

10. PROGRESSIVE INSURANCE

11. GEIKO INSURANCE

12. LONGINES WATCHES

13. FRANKLIN TEMPLETON INVESTMENTS – Gain From Our Perspective, after watching our commercial 6,000 times!

Of Tennis Scores and High Tech

“Djokovic thrashes Nadal in Paris” http://bit.ly/2mt1wJ … Bummer, I wish I hadn’t seen that headline. But, it’s getting hard to avoid catchy headlines that can spoil a match I haven’t seen yet.

I like how content is syndicated and fed to my Twitter and I can look up tennis schedules, scores and gossip. But the drawback to all that easy of access is that all content is often spread onto a bunch of different Facebook type media and blogs.

It’s happened time and again. I log onto Twitter – and boom – breaking news, match result headline: 6-4, 6-2. I have to remind myself to not touch my laptop or iPhone if I missed a match I still wanna see.